Dispatcher in Naperville, IL at Elite Staffing Inc.

Date Posted: 3/29/2020

Job Snapshot

Job Description


Position Summary

Under the guidance of the Dispatch Supervisor, acts as liaison between establishments and the service and collections departments and effectively dispatches service calls.

Essential Functions:

  • Operates communication equipment efficiently to properly communicate to drivers, locations in need of service.
  • Answers multi-line telephone and maintains a professional office environment and professional relations with internal and external customers in accordance with established customer service program.
  • Operate GPS equipment to track locations of mobile personnel.
  • Inputs data into the dispatch report in accordance with procedures.
  • Effective communication with management regarding service issues and break downs.

Non-essential Functions:

  • Performs other duties as assigned

Education & EXPERIENCE:

  • High School diploma or GED required, one-year experience or related training preferred.

Knowledge, Skills & Abilities:

Effective and concise written and oral communication skills required.

Computer skills including e-mail, spreadsheets, data base activity, and keyboarding.

Professional telephone etiquette

  • Able and willing to work flexible work schedule.

Physical Requirements:

  • Ability to focus and understand GPS monitoring maps for extended periods of time.
  • Ability to sit for a minimum of 8 hours
  • Must have adequate vision capabilities to perform job duties

Environmental Working Conditions:

  • Ability to work with others in limited space capacity
  • Climate controlled

2nd shift

Naperville, IL


For more information: dmguerra@elitestaffinginc.com