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Health Care Customer Service
Phlebotomy Coordinator
Job Summary: The Phlebotomy Coordinator plays a critical role in managing the end-to-end patient collection experience. This role goes well beyond a traditional call center position and serves as a key operational and patient-facing function within a healthcare environment.
Key Responsibilities:
- Coordinate and manage the full lifecycle of patient specimen collection services
- Schedule mobile and in-office phlebotomy appointments
- Serve as a primary point of contact for patients
- Process inbound orders and appointment requests
- Communicate with external phlebotomy partners
- Maintain accurate documentation and case activity
- Proactively manage exceptions and delays
- Support customer success and logistics workflows
Qualifications:
- High school diploma or equivalent
- 2–3 years healthcare-related experience preferred
$22.00-25.00/hr
Temporary to Hire
or
Permanent position with Benefits that would be:
- 401(k)
- Medical, Dental & Vision insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
$22.00-25.00/hr DOE
8am-5pm
Monday-Friday
Aurora, IL 60502
Please send resumes to dmguerra@elitestaffinginc.com
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.
Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.