Customer Service Representative in Chicago, IL at Elite Staffing Inc.

Date Posted: 5/15/2018

Job Snapshot

Job Description


Customer Service Representative

Will be responsible for interacting with customers to define specific order requirements and create work instructions reflecting customer's needs.

Responsibilities:

  • Customer Service/Order Processing
  • Assists with the development of process standards.
  • Provides support to production to ensure product is processed and packaged based on the intended requirements of the customer.
  • Creates and maintains work instructions, blueprints, internal and external process specifications, and photographs customer parts to be processed for job card.
    • Interfaces with others in the organization and customers to jointly determine customer needs and solutions.
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Writes clearly and informatively; Edits work for spelling and grammar;
  • \Varies writing style to meet needs; Presents numerical data effectively;
  • Able to read and interpret written information.
  • Demonstrates accuracy and thoroughness
  • Prioritizes and plans work activities; Uses time efficiently.
  • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Consistently at work and on tim
  • Requires basic math skills and use of simple measuring tools such as metric or U.S. standard ruler/pocket ruler.
  • Ability to understand a variety of instructions furnished in written, oral, diagram, or schedule form.



Chicago, IL 60623
$16.00-$20.00/hr
Temporary to hire



Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.