Customer Service Representative in Chicago, IL at Elite Staffing Inc.

Date Posted: 8/19/2019

Job Snapshot

Job Description

Customer Service Representative

Job Duties:

  • Answer phone calls for a high volume inbound call center.
  • Confer with customers to provide information about benefits, application process, and other utility assistance programs.
  • Able to handle highly emotional customers.
  • Follow appropriate scripting and templates
  • Record details of customer inquiries or complaints

Requirements:

  • Strong computer knowledge required; will be trained on databases and proprietary software.
  • Follow appropriate scripting and templates
  • Exceptional oral and written communication skills
  • Exceptional customer service skills required

Bilingual is a plus

$14.00/hr

Chicago, IL 60661

Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.