Technical Customer Service Representative in Itasca, IL at Elite Staffing Inc.

Date Posted: 1/31/2020

Job Snapshot

Job Description

Technical Customer Service Representative

Job Duties:

Work within the company ERP system

Work with MS Excel creating spreadsheets on daily basis

Receiving inbound calls and answering customer questions

Making outbound sales/follow calls with potential or previous customers

Ability to observe then suggest new and useful ways to improve customer service processes

Will work closely with additional facilities in Green Bay, WI

Other duties as assigned

Requirements:

3-5 years previous customer service experience in a manufacturing environment

Previous ERP experience

Intermediate to advanced MS Excel

Experience with making outbound calls/ follow up

Previous packaging industry experience preferred

7am -4pm or 8am-5pm , Mon-Fri

Permanent position

$55,000.00-$75,000.00 depending on experience

Itasca, IL

For more information: dmguerra@elitestaffinginc.com